SECTION 1 – DEALERSHIP ADMINISTRATION
1.1 DEALERSHIP WARRANTY RESPONSIBILITIES
1.1.6 Dealer Principal/Owner Operator Authorization to Submit Claim
Prior to submission, all repairs submitted to Ford for payment must be reviewed and authorized for submission by the Dealer Principal/Owner Operator. This responsibility may be delegated to other members of management. In some instances, Ford may rescind the Dealer Principal’s/Owner Operator’s ability to delegate this responsibility and require his/her personal review and authorization of every claim submitted to Ford for payment.
IMPORTANT: The authorization to submit a claim is based on the knowledge and compliance with the following statement:
“I certify that the information on this claim is accurate and, unless shown, the services were performed at no charge to the owner. To my knowledge, this repair contains no parts repaired or replaced that are connected in any way with any accident, negligence or abuse and is compliant with Ford Warranty & Policy.”
In practice, submission of a repair to Ford Motor Company for payment consideration signifies confirmation by the Dealer Principal (or delegate) that the repair conforms to the statement above.