SECTION 2 CARRIER DROP-OFF & NEW CAR DELIVERY
2.7 MIS-BUILT VEHICLES / NOT BUILT AS ORDERED (NBAO)
2.7.2 Identification of Mis-Built / NBAO Condition - Timing Guidelines
The timing allowed for Dealer identification of Mis-Built conditions is 30 days from the receipt of the vehicle by the original ordering Dealer. Claims received with a date of repair beyond 30 days from vehicle receipt will not be accepted. Normal claim submission time limits apply to Mis-Built claims.
NOTE: For vehicles that are traded between Dealers, verification that a vehicle was built as ordered should be performed by the original Dealer because the filing of Mis-Built claims is the responsibility of the original ordering Dealer. Mis-Built conditions identified after a Dealer trade must be resolved between the trading Dealerships.