SECTION 2 CARRIER DROP-OFF & NEW CAR DELIVERY
2.7 MIS-BUILT VEHICLES / NOT BUILT AS ORDERED (NBAO)
2.7.1 Introduction
“A Mis-Built / NBAO vehicle is any vehicle received by the Dealer that was not built correctly or not built as ordered (i.e., missing option/equipment or incorrect parts).”
Examples of vehicles that are “Mis-Built”:
- A vehicle was ordered with standard wheels (not optional wheels) and yet received with one non-standard wheel.
- A vehicle was ordered with the trailer towing package but built without the trailer towing package wiring loom.
Examples of vehicles that are NOT “Mis-Built”:
- A vehicle is received without an engine beauty cover when this feature was deleted by Ford from a particular build date as advised on the FMCDealer portal.
- An XLT Ranger was received without the Technology Pack but this Option was not ordered.