Section A – Warranty Policy Manual
A.3 WARRANTY COVERAGES
A.3.7 Perforation Corrosion Warranty
This statement is extracted from the Customer Service Guide:
This statement is extracted from the Customer Service Guide: The Perforation Corrosion Warranty is included as part of, and an extension to, the applicable Ford Vehicle Warranty for the specific Vehicle and, subject to the vehicle being reasonably maintained and cared for in accordance with the Service Guide and the Owner’s Manual supplied with the vehicle, covers the original body of the vehicle against perforation corrosion resulting from a defect in factory materials or workmanship for the applicable corrosion warranty coverage period for that Vehicle.
Repair of corrosion without perforation, due to a defect in factory materials or workmanship, will continue to be covered during the term of the Ford New Vehicle Warranty. It is your responsibility to bring to the attention of an Authorized Ford Dealer any corrosion identified on your vehicle at the earliest possible date. Failure to do so may lead to a subsequent claim being denied under the Perforation Corrosion Warranty or the Ford New Vehicle Warranty.
A.3.7.1 Panel Damage
Body sheet metal panels that have been damaged (e.g., by accident, poor repair procedures, sand, salt, stones, hail, chemicals or industrial fallout) or replaced will not be covered by the Perforation Corrosion Warranty. Reasonable maintenance and care for the purposes of the Perforation Corrosion Warranty include the following:
A.3.7.1.1 Washing Your Vehicle
Wash the vehicle often, particularly in coastal areas or where salt or chemicals are in the air or used on the roads. Use warm or cold water. As time goes on, tree sap, insects and road grime or tar may be difficult to remove with water alone. Use a mild soap solution or suitable mild detergent specified for automotive paint applications, then rinse with clear water immediately.
A.3.7.1.2 Underbody Cleaning
Regular hosing of the underbody will assist in preventing corrosion. In areas of heavy concentrations of corrosive materials, the entire underbody should be thoroughly washed and inspected frequently, particularly in wet seasons. Remove any accumulated mud, salt, sand and debris from the engine under shield and other affected components.
A.3.7.1.3 Touching Up Paintwork
After washing, paintwork should be inspected for chips. Touch up affected areas immediately with automotive matching paint.
A.3.7.1.4 Polishing
The vehicle should be washed and dried before being polished. Use only recognized quality waxes and polishes. In areas of industrial fall-out, dust, heavy rain, salt-air, frequent parking under trees, the additional protection of a suitable polish or wax is advised.
A.3.7.1.5 Bright Metal Parts
Do not clean bright metal parts with steel wool or harsh abrasive materials.