SECTION 1 – DEALERSHIP ADMINISTRATION
1.1 DEALERSHIP WARRANTY RESPONSIBILITIES
1.1.3 New Car Sales and Delivery
The dealer is responsible for carrying out the inspections and adjustments outlined in the Pre-delivery Service Record check sheet. These include inspection, storage, and high quality predelivery of new vehicles.
The dealer is responsible for reporting vehicle sales (including demonstrators). Warranty start dates must be reported accurately. If deliveries are delayed and the warranty start date is affected, the Company must be notified. (Refer to New Car Delivery Guidelines.
A vehicle that is unsold must be maintained in accordance with Section STORAGE OF NEW VEHICLES, including all routine maintenance requirements stipulated in the Owner’s Manual.
NOTE: The warranty on a vehicle starts on the day a vehicle is delivered to the first retail purchaser or first put into service. Examples of vehicles first put into service are as a Demonstrator or a Ford Motor Company service/employee-driven vehicle.
IMPORTANT: Ford Motor Company can only go back 10 model years to add a warranty start date. Refer to Warranty Start Date (WSD) Errors or Omissions. The dealer is responsible for explaining the warranty to the owner at the time of sale so that the owner understands what services must be paid for and what services are covered by warranty.