Section A – Warranty Policy Manual
A.3 WARRANTY COVERAGES
A.3.27 Ford Remanufactured, Reconditioned & Motorcraft Parts Coverage/Usage
A.3.27.1 General Information
The same rules that apply to assembly repair versus replacement under the New Vehicle Limited Warranty also apply to assembly repair versus replacement covered under an Extended Service Plan. Refer to Replacement or Repair Policy.
Definition of “RM” Identifier
Parts packed in a container marked “remanufactured” or Ford service part numbers that end with an “RM” suffix identify a remanufactured part. In addition, parts packed in a container marked “remanufactured” are also remanufactured, irrespective of whether the part number has an “RM” suffix.
Definition of “RC” Identifier
Some Engines are reconditioned by a Ford approved supplier and can be identified by the suffix "RC". These are supplier direct shipped engines and are distinct from remanufactured assemblies. They come with a supplier backed warranty.
A.3.27.2 Ford / Lincoln Protect (ESP) Repairs
The use of Ford or Motorcraft Remanufactured products is required for ESP repairs not covered by the New Vehicle Limited Warranty. This requirement applies to all New and Used ESP contracts in all plan years. If Motorcraft parts are not available or available but cannot be obtained within a reasonable period of time, new, remanufactured or reconditioned Ford parts may be used with an explanation in the ESP Claim Comments field as to why a Motorcraft part was not used.
A.3.27.3 Warranty Repairs (Ford Remanufactured, Reconditioned & Motorcraft Parts)
- Ford remanufactured small part assemblies are REQUIRED for use in warranty covered repairs where the estimated repair cost exceeds the cost of an assembly
- Ford remanufactured or reconditioned engine and transmission assemblies are REQUIRED for use in warranty covered repairs when the estimated repair cost exceeds the cost of an assembly.
Motorcraft parts NOT ELIGIBLE for use during the New Vehicle Warranty are:
- any part with a base part number containing a “V”
- any part with prefix (*2MZ ex. G2MZ)
- I.D.I. Diesel Engines
- Transmission assemblies
A.3.27.4 Authorization Requirements:
- If Ford remanufactured, reconditioned, FAR or Motorcraft parts are required but are not available, new Ford parts may be used with an explanation in the comments field as to why a Ford remanufactured, reconditioned, FAR or Motorcraft part was not used.
- All Dealers are required to follow any special installation instructions provided with a remanufactured or reconditioned assembly.
- Repairs for leaking oil, coolant or vacuum as the result of transferred parts or installation of loose shipped parts is the responsibility of the repairing Dealership, unless a specific defect is found.
- Verify any necessary gaskets/seals or other parts required to install the remanufactured or reconditioned assembly are not already provided with the assembly (as ship loose parts).